ANSWERS TO COMMON QUESTIONS

Permissions Related FAQs

Discover answers to frequently asked questions related to granting specific permissions.

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Q: I mistakenly denied Holo.Pen access to the local network during the initial setup. How can I provide permission to Holo.Pen later?

A: If you accidentally rejected access to the local network during the initial setup, you can follow these steps to grant permission:

  • Open the Settings app on your iPad.
  • Scroll down and find Holo.Pen in the list of installed apps.
  • Tap on Holo.Pen to access its settings.
  • Look for the “Local Network” or “Local Network Access” option.
  • Toggle the switch to grant Holo.Pen access to the local network.

Q: I accidentally denied firewall access to Holo.Server during the initial setup on my Windows machine. How can I rectify this and grant the necessary permissions?

A: If you inadvertently denied access to Holo.Server through the Windows Defender Firewall during the initial setup, follow these steps to grant the necessary permissions:

  • Open the Windows Defender Firewall settings on your computer. You can find this in the Control Panel or by searching for “Firewall” in the Start menu.
  • In the left pane, click on “Allow an app through firewall.”
  • Look for Holo.Server in the list of allowed apps and features. If it’s not listed or marked as blocked, click “Change settings” (you might need administrator privileges).
  • Find Holo.Server in the list, check the boxes for both private and public networks, and click “OK” to save the changes.
  • Restart Holo.Server to apply the updated firewall settings.

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